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Date : 2001-09-15

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The Loyalty Effect The Hidden Force Behind Growth ~ Fred Reichhelds national bestseller The Loyalty Effect shows why companies that ignore these skyrocketing defections face a dismal future of low growth weak profits and shortened life expectancy Reichheld demonstrates the power of loyaltybased management as a highly profitable alternative to the economics of perpetual churn

The Loyalty Effect The Hidden Force Behind Growth ~ The Loyalty Effect The Hidden Force Behind Growth Profits and Lasting Value Harvard Business School Press on FREE shipping on qualifying offers The Loyalty Effect will demonstrate the power of loyaltybased management as a welcome and highly profitable alternative to the economics of perpetual churn

The Loyalty Effect The Hidden Force Behind Growth ~ The Loyalty Effect The Hidden Force Behind Growth Profits and Lasting Value by Reichheld Frederick F Teal ThomasSeptember 15 2001 Paperback on FREE shipping on qualifying offers

The Loyalty Effect The Hidden Force Behind Growth ~ In addition loyalty generates a spiritual energy that powers the value creation process that is at the heart of sustained business success In many industries loyalty explains the differences in profitability among competitors more effectively than scale market share unit costs or most other factors usually associated with competitive advantage

The Loyalty Effect The Hidden Force Behind Growth ~ The Loyalty Effect The Hidden Force Behind Growth Profits and Lasting Value 4 out of 5 based on 0 ratings

The Loyalty Effect The Hidden Force Behind Growth ~ The Loyalty Effect The Hidden Force Behind Growth Profits and Lasting Value The business world seems to have given up on loyalty many major corporations now loseand have to replacehalf their customers in five years half their employees in four and half their investors in less than one

The Loyalty Effect Summary Leadership Alliance ~ Creating value for the customer is the foundation of every successful business system It builds loyalty loyalty in turn builds growth profit and still more value – in a continuous predictable upward spiral

The loyalty effect the hidden force behind growth ~ The Loyalty Effect will provide your company with an effective approach to sustained value creation and change the way you think about loyalty profits and the nature of business Reichheld makes the powerful economic case for loyalty and takes you through the numbers to prove it

The Loyalty Effect Bain Company ~ Profit is indispensable of course but it is nevertheless a consequence of value creation which along with loyalty makes up the real heart of any successful longlasting business institution The more consulting work we’ve done over the years the more clearly we’ve seen that the only way to achieve sustainable improvements in performance is by building sustainable improvements in value creation and loyalty